Citi Asia Pacific was a big winner in this year's Global Finance magazine's annual World's Best Internet Banks, hauling a total of 26 awards across the corporate/ institutional and consumer banks categories.
Citibank India has been named 'Best Consumer Internet Bank' and 'Best Corporate/Institutional Internet Bank' in India by Global Finance magazine. This is the fourth consecutive year that Citi India won 'Best Consumer Internet Bank' award and the second consecutive year that it bagged the ‘Best Corporate/Institutional Internet Bank' Award.
Anand Selvakesari, Country Business Manager, Global Consumer Group, Citi India said, "Winning these awards year-on-year, reinforce our commitment to offer the most convenient and secure banking platform for our consumers. Citibank India's internet and mobile banking platform today is the largest channel for customer interaction with nearly 70% of the active banking customers accessing it regularly. We will continue to invest in making our digital platform the most preferred channel of banking for our consumers."
Security being a key focus, Citibank India was one of the first banks in India to launch multi-factor authentication - using a combination of instruments such as hardware tokens, one-time passwords and Email and SMS alerts for its domestic and NRI customers. The well engineered online offering enables customers to manage their accounts through an easy to use and functionality loaded interface. It allows them to perform every possible banking transaction online at www.citibank.com/india and the linkages to credit cards, loans, mutual funds, brokerage and insurance products differentiate Citibank Online from the other entrants.
Of the 14 consumer markets in the region, Citi won in seven for Best Consumer Internet Bank on a country level. These markets included Australia, Guam, Indonesia, India, Philippines, South Korea and Thailand. Citi was also lauded for Best Information Security in Asia Pacific and was named Best Trade Finance Services, Best in Mobile Banking and Best Web Site Design, in the region.
Winning banks were selected based on the strength of their strategy in attracting and servicing online customers, success in getting them to use web offerings, the growth of online customers, breadth of product offerings, and web site design and functionality. Winners were chosen among entries evaluated by a panel of independent judges, with Global Finance editors responsible for the final selection of winners.
Winners of Regional and Global winners will be announced in November during the Award Ceremony in New York City and published in December's issue of Global Finance.
Committed to India for over 110 years, Citi takes pride in being a premier locally-embedded financial institution backed by an unmatched international network. Citi's presence in India spans 42 Citibank branches across 30 cities and over 700 ATMs. With capital invested of around US$4 billion, Citi is the single largest foreign direct investor in the financial services industry in India and offers consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Citi is an employer of choice to approximately 7200 employees in India. Citi's franchise in India includes businesses such as equity brokerage, equities distribution, private banking (Citi Private Bank) and alternate investments and private equity (CVCI). In line with our commitment to make a positive difference in the communities where we work, Citi India's citizenship programme targets its strategic efforts in the priority focus areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods. Additional information may be found at http://www.online.citibank.co.in/press-room/citi-in-india.htm
To view the table, please click on the link given below:
Citi Asia Pacific Global Finance Awards List