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24/7 Customer Strengthens Management Team

  • Monday, December 6, 2004 6:03PM IST (12:33PM GMT)
Appoints Ex- Financial Controller at Intel Corporation, Doug Bettinger as CFO
Bangalore, Karnataka, India: 24/7 Customer (www.247customer.com), the leading provider of BPO services to Global 500 companies, announced the appointment of Doug Bettinger as Chief Financial Officer. In his new capacity as CFO of 24/7 Customer, Doug will direct and oversee all financial and operational concerns of the company. He will be responsible for the company's domestic and foreign financial and fiscal management policies, provide guidance to senior-level management and help to direct the daily operation of the company. Doug has many years of diverse international business experience as a senior finance executive. His most recent position with Intel was as the Corporate Planning and Reporting Controller. In this capacity he led the External Reporting, Treasury Accounting, and Corporate Planning functions. Doug was instrumental in implementing Intel's Sarbanes-Oxley compliance program and was responsible for managing Intel's worldwide budgetary and reporting processes. Prior to this he was the Malaysia Site Operations Controller. Additionally Doug held a variety of positions in Intel's manufacturing operations and product divisions. Commenting on the appointment, Mr. PV Kannan, CEO & Founder, 24/7 Customer said, "We're delighted to have a seasoned financial executive as Doug Bettinger join our executive team. We are confident that Doug will leverage his vast expertise to ensure that we continue to keep our promise of out performance even as the organization follows its aggressive growth path." Doug commented on his new role, "I chose 24/7 Customer because of its strong management team, diverse client base and unified vision of becoming the leading BPO services provider globally. I look forward to leveraging my financial and management background to further the growth of 24/7 Customer into a leader in the BPO space. I am confident we will achieve our goals." About 24/7 Customer 24/7 Customer has a proven track record of success delivering 99.9% service uptime and the outsourcing industry's only performance guarantee. 24/7 Customer, which was founded by an experienced management team with proven expertise in delivering large-scale, mission-critical customer support programs, maintains corporate headquarters in Los Gatos, California and operations in Bangalore , Chennai and Hyderabad, India. The company supports leading Global 500 Telecommunications, Financial Services, Hospitality, Logistics, Retail, and Technology companies. 24/7 Customer enjoys financial backing from Sequoia Capital. Visit www.247customer.com

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