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SAP Delivers Technology Innovation, Demonstrates Customer Success at SAPPHIRE '02

  • Thursday, June 6, 2002 11:20AM IST (5:50AM GMT)
Customers Showcase ROI; SAP Introduces Enhanced Solutions to Enable Increased Collaboration Among People, Information, Systems, and Business Processes
Fla., Orlando, United States:  SAP AG (NYSE:SAP) Wednesday opened its international e-business conference SAPPHIRE(R) '02, where it is joining with customers and partner organizations to introduce innovations in its technology solutions and demonstrate the successful deployment of SAP(R) e-business solutions for more than 8,500 conference attendees. SAP unveiled several key initiatives based on open technology architecture to help companies leverage existing investments in people, systems, and applications, across heterogeneous technology environments. In addition, more than 60 SAP customers, ranging from the world's largest global corporations to small and mid-sized businesses, are delivering presentations demonstrating how they leverage their SAP investments to solve real-world business problems. Among the solution innovations announced at SAPPHIRE is a new breed of applications called cross applications (xApps), which raise integration beyond pure technology interfaces to achieve new levels of collaboration among business processes. xApps build on existing applications within and across enterprise boundaries, extending value by delivering adaptable cross-functional business processes. Additionally, SAP announced new levels of integration between mySAP(TM) Customer Relationship Management (mySAP CRM) and mySAP(TM) Supply Chain Management (mySAP SCM) to compress time lags between customer demand and supplier activities. The built-in integration enables productivity and efficiency gains by helping companies better respond to changing market conditions, maximize revenue opportunities, minimize costs, and improve customer service. Delivering on its strategy to serve small and mid-sized businesses (SMBs), SAP announced the availability of an expanded portfolio of smart business solutions for this market. SAP's solutions for SMBs, to be offered under the names mySAP All-in-One and SAP Business One, serve the information technology needs of SMBs, regardless of the company size or sophistication of IT requirements. SAP also announced the release of three independent studies assessing significant return on investment for customers of mySAP CRM, including Brother International, Canada Post, and Tyrolit. Authored by the ROI Report, the studies provide detail on the tangible benefits achieved from SAP's "connected" CRM solution, which seamlessly aligns a company's people, processes, and knowledge around its customers. SAP also delivered upon its promise of an open, standards-based Web services business platform by shipping the completed mySAP(TM) Technology. First announced at SAP TechEd in November 2001, mySAP Technology allows companies to extend the value of existing IT investments by deploying a platform that unifies people, information, and processes in heterogeneous environments and across business boundaries. Other announcements focused on additional enhancements to the SAP product life-cycle management, supply chain management, and customer relationship management solutions, as well as a new partner relationship with Adobe Systems. Press and analysts are invited to hear first-hand about these and other innovative solutions from SAP as described by its customers, partners, and leadership team, including Hasso Plattner, co-chairman, CEO, and co-founder; Henning Kagermann, co-chairman and CEO; and Leo Apotheker, acting CEO, SAP America. Commencing at 12:30 PM EDT on Wednesday, June 5, the Webcast press conference can be viewed at www.sap.com. All SAP press announcements from SAPPHIRE are available at www.sap.com/usa/sapphire/press. ABOUT SAP SAP is the world's leading provider of e-business software solutions. Through the mySAP.com(R) e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 18,000 companies in over 120 countries run more than 50,000 installations of SAP(R) software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol "SAP." (Additional information at http://www.sap.com) Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "believe," "estimate," "intend," "may," "will," "expect," and "project" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission (the "SEC"), including the SAP Annual Report on Form 20-F for 2001 filed with the SEC on March 28, 2002. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates. SAP, the SAP logo, mySAP.com, mySAP, and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. Other product or service names mentioned herein are the trademarks of their respective owners. For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24 United States Only: 1 (800) 872-1SAP (1-800-872-1727)

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