Cancellation Policy

This Cancellation Policy governs the terms under which users may cancel services purchased through the website of Business Wire India. By making a payment or placing an order through our platform, you agree to the terms and conditions described in this policy.

Business Wire India provides press release distribution, media outreach, and related communication services to organizations, agencies, and individuals. Due to the nature of these services, cancellation requests are subject to certain conditions depending on the stage of order processing.

1. General Cancellation Policy

Clients may request cancellation of a service order if the request is submitted before the service has entered the processing or distribution stage.

• The press release has not been reviewed, edited, or approved for distribution.
• The distribution schedule has not been confirmed.
• The service has not been initiated by our editorial or operations team.

Once the service enters the review, scheduling, or distribution phase, cancellation may no longer be possible.

2. Cancellation of Online Payments

Customers who make payments through the online payment gateway available on the Business Wire India website may request cancellation under the following conditions:

• The request must be submitted within a reasonable time after the transaction.
• The service associated with the payment must not have been initiated or scheduled.
• A valid transaction ID or order reference number must be provided.

If the cancellation request is approved, the refund process will be initiated according to the applicable payment gateway and banking policies.

Approved cancellations are generally processed within 7–14 business days, depending on the payment method and banking procedures.

3. Cancellation of International Payments

For payments made through international payment methods, cancellation requests will be reviewed on a case-by-case basis.

International transactions may involve foreign exchange conversion charges, international banking fees, and payment gateway service charges.

• Currency conversion differences
• International transaction charges
• Bank processing fees

Business Wire India will process approved refunds for international transactions after deducting any applicable charges imposed by banks or payment processors.

4. Cancellation After Service Processing

Once a press release or service request has been reviewed, approved, scheduled, or distributed through our network, the order will be considered processed.

At this stage, cancellation requests will not be accepted and payments will be treated as final and non-refundable.

Due to the nature of digital distribution services, once content has been released across media channels and partner networks, the process cannot be reversed.

5. Partial Service Usage

If a service package includes multiple components such as editing, distribution, or media outreach and part of the service has already been utilized, cancellation requests may be evaluated on a partial basis.

• Charges for services already completed may be deducted.
• The remaining balance, if applicable, may be refunded.

6. How to Request a Cancellation

To request cancellation of a service, please contact our support team with the following details:

• Order or Transaction ID
• Date of Payment
• Name and Contact Information
• Reason for Cancellation

Our team will review your request and respond within a reasonable timeframe.

7. Policy Updates

Business Wire India reserves the right to update or modify this Cancellation Policy at any time without prior notice. Users are encouraged to review this policy periodically to stay informed about the latest terms and conditions.