In the area of Intelligent Automation, ISG highlighted WNS-Vuram’s (a WNS company) extensive portfolio of hyperautomation services powered by proprietary IP and strong partnerships with industry-leaders. These services include process discovery and analytics, intelligent business process management and low-code platforms, process automation, intelligent document processing, and Gen AI. In addition, WNS-Vuram’s Hyperapps accelerator, which rapidly identifies intelligent automation use cases for business processes and delivers hyperautomation applications was also identified as a unique differentiator. The ISG report highlights WNS’ ability to integrate intelligent automation with deep domain expertise and strong partnerships to improve the company’s competitive position in both the US and European markets.
WNS-Vuram’s unique capabilities were also recognized in ISG’s Next-Gen Automation quadrant. The report highlights the company’s use of private AI models leveraging deep, learning-based ML models and Gen AI into hyperautomation workflows as key strengths. WNS-Vuram’s success in designing customized UIs for low-code applications, enhancing its Gen AI capabilities, and creating industry-specific automation solutions were also noted as market differentiated.
“We are proud to be recognized by ISG for our efforts in intelligent automation services. Our ability to collaborate with clients and create industry and domain-specific next-gen solutions leveraging Gen AI for hyperautomation is delivering truly impactful business outcomes. In this rapidly-evolving AI landscape, we will continue to invest, innovate, and ‘co-create’ ahead-of-the-curve solutions that enable business transformation for our clients,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS-Vuram's technically superior hyperautomation expertise, 3i Delivery Framework and HyperApps Factory ensure successful IEA implementations. Its comprehensive tech stack provides seamless integration across the automation lifecycle, from process mining to orchestration. WNS-Vuram's Gen AI infusion through Large Language Models (LLMs), private AI, and advanced pattern recognition systems, supported by a robust CoE and domain-specific expertise, enables enterprise-wide automation deployments, delivering measurable business impact for enhanced CX and accelerated growth,” said Mark Purdy - Principal Analyst, ISG and Ashwin Gaidhiani - Research Partner and Lead Analyst, ISG.
